Innovation is a word used often in corporations, work groups and books. It was a key corporate initiative throughout my entire career and I took many classes on it – but it seems to be overused and often misunderstood. There are several major types of innovation: product innovation, process innovation and business model innovation.  Product

Last week we were trying to make a systems decision. I’ll spare you the nitty-gritty details of batteries and connected vehicle data, because what went down can happen in any department at any organization. Frustration. Time-delays. Conflict. And all the associated thoughts and emotions were influencing our ability to get results.  Has this happened to